Business Communication 5

Multiple Choice Single Answer
Question Communication that includes both organizational and ethnic and national backgrounds of the persons communication is
Correct Answer Cultural context
Your Answer Social context

Multiple Choice Multiple Answer
Question Grapevine becomes hyperactive when the following factors prevail
Correct Answer Feeling of certainty , Feeling of adequacy
Your Answer Feeling of uncertainty , Feeling of inadequacy

Multiple Choice Multiple Answer
Question Demerits of grapevine are
Correct Answer Less credible , Incomplete information , Unofficial
Your Answer Less credible , Incomplete information , Unofficial

Match The Following
Question Correct Answer Your Answer
Formal communication official communication official communication
Informal communication unofficial communication unofficial communication
Downward communication job instructions job instructions
Upward communication improvement suggestions improvement suggestions
Horizontal communication coordinate tasks coordinate tasks

Multiple Choice Single Answer
Question Many times good plans don’t see the light of the day due to non-cooperation on the part of
Correct Answer Executive
Your Answer Executive

Multiple Choice Single Answer
Question It is said that face is the index of
Correct Answer Heart
Your Answer Heart

Multiple Choice Multiple Answer
Question Eyebrows and eyelids raised and combined with the dilated pupils tells us that the person is
Correct Answer Excited , Surprised , Frightened
Your Answer Excited , Surprised , Frightened

Multiple Choice Multiple Answer
Question The organizations procedures should be followed for
Correct Answer Formal meetings , Informal meetings , Structured meetings
Your Answer Formal meetings

Multiple Choice Multiple Answer
Question As a manager the information you require is
Correct Answer Information you hear , Information you gather , Information you infer
Your Answer Information you infer

Multiple Choice Multiple Answer
Question In less literal terms, vision is the ability to
Correct Answer Read between the lines , See opportunity
Your Answer Read between the lines , See opportunity

True/False
Question Vision is the ability to perceive something not actually visible, as through mental acuteness, keen foresight , force or power of imagination
Correct Answer True
Your Answer True

True/False
Question The realization of vision requires innovation
Correct Answer True
Your Answer False

True/False
Question You can achieve your dreams with average energy and efforts
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question To achieve success you need to develop
Correct Answer Goals
Your Answer Attitudes

Multiple Choice Multiple Answer
Question These attitudes lead to the ability to see nearly limitless opportunities in everything around you.
Correct Answer Positive mental attitude , Determination to overcome failure
Your Answer Positive mental attitude , Determination to overcome failure

True/False
Question Goals are unimportant while pursuing your vision
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question The ways to deal with procrastination effectively
Correct Answer Delegate task to others , Develop a discipline , Determine whether a given task must be done
Your Answer Delegate task to others

Multiple Choice Single Answer
Question Empowerment
Correct Answer The act of giving people what they need in order to accomplish their goals
Your Answer The authority that you have to accomplish your goals

True/False
Question Thinking and planning ahead wastes time
Correct Answer False
Your Answer False

True/False
Question All kinds of Stress can be avoided
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question The only service between stores are the way they treat their
Correct Answer Customers
Your Answer Customers

True/False
Question If you desire to build relationships, care for people whom you come in contact with
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Factors important to successful negotiation
Correct Answer Trust and distrust between the parties , Each party’s ability to communicate clearly, persuade , Goals and interest of parties
Your Answer Trust and distrust between the parties , Each party’s ability to communicate clearly, persuade , Goals and interest of parties

Multiple Choice Multiple Answer
Question Communication is the art of transmitting
Correct Answer Information , Ideas , Attitudes
Your Answer Information , Ideas , Attitudes

Multiple Choice Multiple Answer
Question These always boost the morale of the workers
Correct Answer Discussions , Training , Meeting
Your Answer Discussions , Training

Multiple Choice Single Answer
Question Message
Correct Answer The encoded idea takes shape of the message
Your Answer The encoded idea takes shape of the message

Multiple Choice Single Answer
Question It is an account or statement, which describes an opinion
Correct Answer Report
Your Answer Report

Multiple Choice Single Answer
Question It is the most convenient channel used by companies to increase sales revenue, reducing cost of selling and promote consumer satisfaction.
Correct Answer Telecommunication
Your Answer Telecommunication

Multiple Choice Multiple Answer
Question Contents of progress report will include
Correct Answer Progress made , Problems encountered , Projections
Your Answer Progress made , Problems encountered , Projections

Multiple Choice Single Answer
Question Policy memorandums and directives
Correct Answer These messages gives work rules, procedures, instructions etc.
Your Answer These messages gives work rules, procedures, instructions etc.

True/False
Question All companies use printed memorandum stationary for processing memorandums
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Handshake
Correct Answer Options a and b
Your Answer Options a and b

Select The Blank
Question Boosting your ________ skills can increase your ________ but isn’t a cure-all
Correct Answer communication
Your Answer communication
Correct Answer success
Your Answer success

Select The Blank
Question The biggest ________ of personal contacts is the difficulty in ________ them.
Correct Answer drawback
Your Answer drawback
Correct Answer arranging
Your Answer arranging

Select The Blank
Question A ________ nonverbal communication can control an interaction by knowing when and where to look to produce the ________ results.
Correct Answer skilled
Your Answer skilled
Correct Answer desired
Your Answer desired

Select The Blank
Question Nodding the head side ways or back and forth conveys the ________ meaning more eloquently than ________.
Correct Answer intended
Your Answer unintended
Correct Answer words
Your Answer words

Select The Blank
Question ________ may be defined as any form of business transaction in which parties interact ________ rather than by physical exchanges of documents.
Correct Answer E-commerce
Your Answer E-commerce
Correct Answer Electrically
Your Answer digitally

Select The Blank
Question Whatever type of meeting it may be they always follow generally accepted rules of ________ called ________ procedure.
Correct Answer conduct
Your Answer conduct
Correct Answer parliamentary
Your Answer parliamentary

Select The Blank
Question Management is about pausing to ask yourself the ________ Questions so that your ________ can provide the answers.
Correct Answer right
Your Answer right
Correct Answer common sense
Your Answer common sense

Select The Blank
Question One of the most important ________ for using your time wisely is to drastically ________ the time that is wasted.
Correct Answer strategies
Your Answer strategies
Correct Answer reduce
Your Answer reduce

Select The Blank
Question Many people worry ________ about too many ________.
Correct Answer unnecessarily
Your Answer unnecessarily
Correct Answer things
Your Answer things

Select The Blank
Question If you look for opportunities to provide ________ to others, then you will live a more ________ life and develop many good relationships.
Correct Answer service
Your Answer service
Correct Answer satisfying
Your Answer satisfying

Select The Blank
Question At each divergence or pause, ________ the proceedings on the ________ goals
Correct Answer re-focus
Your Answer review
Correct Answer original
Your Answer original

True/False
Question Lateral communication is between co-workers
Correct Answer True
Your Answer True

True/False
Question All informal messages are idle rumors
Correct Answer False
Your Answer False

1 comment:

  1. can u plz tell me is this assignment useful for new syllabus ?

    ReplyDelete