Business Communication 2

True/False
Question By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future.
Correct Answer True
Your Answer True

Match The Following
Question Correct Answer Your Answer

Communicator Communicatee Response
Barrier Noise Noise
Sender Encode Encode
Receiver Decode Decode
Message Response Communicatee

Multiple Choice Single Answer
Question Mechanical barriers are due to :-
Correct Answer Disturbances in devices used for communication
Your Answer Disturbances in devices used for communication

Select The Blank
Question ________is the positive enthusiasm for making the work exciting and enjoyable.
Correct Answer Verve
Your Answer Vision

Select The Blank
Question The first and foremost function of a presentation is to convey ________.
Correct Answer Information
Your Answer Information

Select The Blank
Question A ________ is a guiding principle for the decisions and actions of the group.
Correct Answer Vision
Your Answer Mission

Multiple Choice Single Answer
Question Objectives of the letter can be known in one glance by reading the
Correct Answer Subject
Your Answer Subject

True/False
Question It is necessary to have subject for a letter.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Visual aids are used to convey :-
Correct Answer Vital points of the presentation
Your Answer Vital points of the presentation

Multiple Choice Single Answer
Question Prescience means :-
Correct Answer Knowledge about the future
Your Answer Knowledge about the future

Multiple Choice Multiple Answer
Question Following are the functions of Manager :-
Correct Answer Planning , Organizing , Staffing
Your Answer Planning , Organizing , Staffing

Multiple Choice Single Answer
Question It sometimes bring out the best in people :-
Correct Answer Stress
Your Answer Stress

True/False
Question Horizontal communication is between superiors and subordinates.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question The realization of vision requires :-
Correct Answer Innovation
Your Answer Inner vision

Select The Blank
Question ________ should be seen as a mileage makers on the road to success.
Correct Answer Failures
Your Answer Failures

Multiple Choice Multiple Answer
Question The different kinds of communication networks are :-
Correct Answer Formal , Informal
Your Answer Formal , Informal

True/False
Question Changes in the environment should not be adopted.
Correct Answer False
Your Answer False

True/False
Question Visual aids are used to emphasize the most vital points of the presentation.
Correct Answer True
Your Answer True

True/False
Question The potential for good relationship increase when we begin to focus on ourselves.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Outward number is :-
Correct Answer Specific number for the letters that are sent , Specific number used on letters for further reference
Your Answer Specific number for the letters that are sent , Specific number used on letters for further reference

Multiple Choice Single Answer
Question Health related worries are about :-
Correct Answer 0.1
Your Answer 0.1

Multiple Choice Multiple Answer
Question Barriers to effective listenning are :-
Correct Answer Snap reactions , Premature evaluation , Distracting
Your Answer Snap reactions , Premature evaluation , Distracting

Select The Blank
Question The best way in a positive relationship is to admit when you are ________.
Correct Answer Wrong
Your Answer Wrong

True/False
Question It is possible to play fast and loose with words but it is much more difficult with gestures.
Correct Answer True
Your Answer True

Select The Blank
Question ________ is doing yesterday's work today.
Correct Answer Procrastination
Your Answer Procrastination

Multiple Choice Single Answer
Question What is diagonal communication ?
Correct Answer It cuts across work areas and organisation levels
Your Answer It is the informal organisational communication network

Multiple Choice Multiple Answer
Question Endomorph would mean :-
Correct Answer Fat , Round , Soft
Your Answer Fat , Round , Soft

Multiple Choice Multiple Answer
Question Stress at times works :-
Correct Answer As motivator , As positive force
Your Answer As motivator , As positive force

Multiple Choice Multiple Answer
Question Factors responsible for grapevine formation are :-
Correct Answer Feeling of uncertainity , Inadequacy , Coterie formation
Your Answer Feeling of uncertainity , Inadequacy , Coterie formation

True/False
Question Printing house journals maintain public relations within the organization.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Perspective is
Correct Answer The ability to see the present moment and immediate events against the background of a larger reference , The angle through which a person sees the circumstances
Your Answer The angle through which a person sees the circumstances , The ability to see the future in a big way , The ability to see the present moment and immediate events against the background of a larger reference

Multiple Choice Single Answer
Question Which factor mostly affects business decisions
Correct Answer Information
Your Answer Information

Select The Blank
Question People who focus their attention on ________ rarely build positive lasting relationships.
Correct Answer Themselves
Your Answer Themselves

Multiple Choice Single Answer
Question A high score in Innovative Skills indicates
Correct Answer You are liberator of ideas
Your Answer You are analytical

Multiple Choice Single Answer
Question Subject contains
Correct Answer Objectives of the letter at a glance
Your Answer Objectives of the letter at a glance

True/False
Question Successful people employ a strategy of priorities to manage their time
Correct Answer True
Your Answer True

Select The Blank
Question Only ________ percent of worries are considered as cause of concern
Correct Answer 8
Your Answer 20

True/False
Question but everything to do with hope
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Goals need to be
Correct Answer Planned , Evaluated , Identified
Your Answer Planned , Evaluated , Identified

Select The Blank
Question Some people tend to play with their lock of hair or pen when they are ________
Correct Answer Nervous
Your Answer Nervous

Match The Following
Question Correct Answer Your Answer
Middle Main body of presentation Main body of presentation
Reading presentation Accuracy Accuracy
Introductory remarks Beginning Beginning
Concession Special consideration Special consideration

True/False
Question All companies use printed memorandum stationary for processing memorandum.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question What is extranet?
Correct Answer its is an electronic platform , It sends purchase order to suppliers through this channel , This concept is called supply chain management
Your Answer its is an electronic platform , It sends purchase order to suppliers through this channel , This concept is called supply chain management

Select The Blank
Question ________is the positive enthusiasm for making the work exciting and fun
Correct Answer Verve
Your Answer Verve

Multiple Choice Single Answer
Question Body language adds intensity to
Correct Answer Face to face communication
Your Answer Face to face communication

Multiple Choice Single Answer
Question This is very important in the business world
Correct Answer Handshake
Your Answer Handshake

True/False
Question The potential for good relationship increase when we begin to focus on ourselves.
Correct Answer False
Your Answer True

Multiple Choice Single Answer
Question We waste our time that we could spend productively due to
Correct Answer Negative emotions
Your Answer Negative emotions

Multiple Choice Single Answer
Question To build a positive reputation among people , one has to take care of
Correct Answer Relationships
Your Answer Relationships

Multiple Choice Single Answer
Question What is a greeting to the receiver of the letter?
Correct Answer Salutation
Your Answer Salutation

Multiple Choice Multiple Answer
Question 98 out of 100 people are dissatisfied as
Correct Answer They have no goal , No purpose to drive them
Your Answer They have no goal

True/False
Question Without defined goals success is attainable
Correct Answer False
Your Answer False

Select The Blank
Question The pattern of business letter is called________
Correct Answer Layout
Your Answer Layout

Select The Blank
Question Whatever we feel deep within ourselves is immediately reflected in the ________
Correct Answer Face
Your Answer Face

Multiple Choice Single Answer
Question People are drawn to others naturally who
Correct Answer Help them
Your Answer Help them

Select The Blank
Question To prevent stress one should develop a proper ________
Correct Answer Perspective
Your Answer Vision

Multiple Choice Single Answer
Question It is normally written below the complimentary close in a letter
Correct Answer Signature
Your Answer Signature

Select The Blank
Question Vision is________
Correct Answer Acquired
Your Answer Not hereditary

Multiple Choice Single Answer
Question Advantage of reading presentation is
Correct Answer Accuracy is maintained
Your Answer Accuracy is maintained

Multiple Choice Multiple Answer
Question Qualities of a good listener
Correct Answer Welcomes disagreement , Looks for areas of agreement
Your Answer Welcomes disagreement , Gets angry , Looks for areas of agreement

Multiple Choice Multiple Answer
Question Memo is
Correct Answer It is an inter office communication , It is a routine type of communication , They are direct written messages
Your Answer It is a routine type of communication , It covers the vital bit of information

Multiple Choice Multiple Answer
Question This makes communication difficult
Correct Answer One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer One party talks and the other listens , One party gets angry , One party keeps focus on themselves

Match The Following
Question Correct Answer Your Answer
Visual aids Transparencies Public speaking
Agreement Commitment Commitment
Interaction Interface Transparencies
Memorized presentation Powerful memory Powerful memory

Multiple Choice Multiple Answer
Question Eyelids closed combined with constricted pupils tellus us that the person is
Correct Answer In pain , Angry
Your Answer In pain , Angry